Guarantee
Smiles Peru stands behind the quality of our work with clear and transparent guarantees. We want you to know exactly what is covered and under what conditions.
Dental Implant Guarantee
The implant (the titanium screw) carries a lifetime guarantee against failure attributable to material defects or the procedure performed at our clinic.
Important:
This guarantee applies only to the implant itself. It does not cover the crown, bridge, or hybrid prosthesis placed on top of it.
Guarantees on Prostheses and Restorations
| Treatment | Guarantee | What it covers |
|---|---|---|
| Hybrid prostheses | 3 years | Manufacturing defects or structural failure under normal use |
| Zirconia prostheses | 10 years | Manufacturing defects or structural failure under normal use |
| Porcelain veneers | 5 years | Structural failure, significant chipping, or debonding under normal use |
| Crowns (zirconia / E.max) | 5 years | Structural failure or manufacturing defects |
| Bridges | 5 years | Structural failure of the framework |
| Inlays / Onlays | 5 years | Structural failure or debonding |
| Composite fillings | 2 years | Loss of the filling or recurrent decay at the margin |
Conditions to maintain the guarantee
To keep the guarantee valid, the patient must:
- Maintain good daily oral hygiene
- Attend regular check-ups and cleanings (we recommend every 6 months)
- Avoid damaging habits (chewing ice, opening objects with the teeth, etc.)
- Wear a night guard if bruxism is present
- Follow the post-treatment instructions provided
What the guarantee does not cover
The guarantee does not cover:
- Normal wear over time
- Damage caused by trauma or accidents
- Problems caused by bruxism without the use of a night guard
- Failure resulting from poor oral hygiene
- Changes in the bite or in the condition of neighboring teeth
- New cavities or gum problems unrelated to the original treatment
Frequently Asked Questions
Does the lifetime implant guarantee include the crown?
No. It covers only the implant (the screw). The crown or prosthesis has its own limited-time guarantee.
Can I make a claim if I live in another country?
In many cases it is possible to manage the claim remotely. Contact us so we can evaluate your specific situation.
What should I do if I believe my case is covered by the guarantee?
Write to us or call us describing the issue. We will guide you on the next steps and let you know if we need photographs or radiographs.
Questions about your guarantee?
We are available to clarify any point related to the coverage of your treatment.
- USA & Canada: +1 (888) 398-5854
- WhatsApp: +51 995-540-050
- Peru: +511 242-2152